Machine says “Add Sugar”?

Rescue My Slush

Correct an existing mixture without guessing or starting again.

Pause before adding anything.

Measure what is already in the vessel. Adding too much sugar or liquid can create a poor texture or exceed the fill line.

Your recovery steps will appear here.

Why it will not freeze

  • Too little real sugar
  • Wrong label value used
  • Concentrate value used before dilution
  • Warm starting mixture

Recovery tips

  • Dissolve corrections before restarting
  • Never exceed the fill line
  • Give the machine time before adjusting again
  • Use full-sugar mixer only when there is room

Rescue FAQs

What does “Add Sugar” mean?

The machine has detected that the mixture is not freezing as expected, commonly because its real-sugar concentration is too low.

Can I add sugar directly to the vessel?

It is safer to dissolve the correction in a small amount of liquid first, following your machine manual.

What if the vessel is already full?

The result may give a remove-and-replace amount using a full-sugar mixer.